Rokop Security

Willkommen, Gast ( Anmelden | Registrierung )

 
Reply to this topicStart new topic
> How to Get my Money Back from G DATA Company
Blue Sea
Beitrag 06.04.2012, 07:51
Beitrag #1



War schon oft hier
**

Gruppe: Mitglieder
Beiträge: 85
Mitglied seit: 19.09.2008
Mitglieds-Nr.: 7.107

Betriebssystem:
Vista SP2
Virenscanner:
G DATA 2010
Firewall:
G DATA 2010



Hello,

I purchased GDNBS for two years on March 27th, 2012. However, since I feel uncomfortable with my GDNBS, Could anyone tell me how to get my money back?

Please note that I used my credit card to purchase it and through the GData USA website.

Regards

Der Beitrag wurde von Blue Sea bearbeitet: 06.04.2012, 08:01
Go to the top of the page
 
+Quote Post
Deluxe
Beitrag 06.04.2012, 12:35
Beitrag #2



Gehört zum Inventar
******

Gruppe: Mitglieder
Beiträge: 1.959
Mitglied seit: 24.08.2009
Mitglieds-Nr.: 7.693

Betriebssystem:
Windows 10 Pro x64
Virenscanner:
Bitdefender IS 2016
Firewall:
Bitdefender IS 2016



Hello,

please write an PM to gdata@rokop.
He can help you wink.gif

best regards wink.gif


--------------------

Bitdefender Internet Security 2016 + BRAIN.exe
Go to the top of the page
 
+Quote Post
Blue Sea
Beitrag 08.04.2012, 04:01
Beitrag #3


Threadersteller

War schon oft hier
**

Gruppe: Mitglieder
Beiträge: 85
Mitglied seit: 19.09.2008
Mitglieds-Nr.: 7.107

Betriebssystem:
Vista SP2
Virenscanner:
G DATA 2010
Firewall:
G DATA 2010



QUOTE (Deluxe @ 06.04.2012, 15:34) *
Hello,

please write an PM to gdata@rokop.
He can help you wink.gif

best regards wink.gif



Can you forward the link to him please? I think I have trouble with my PM section.

Regards
Go to the top of the page
 
+Quote Post
markus17
Beitrag 08.04.2012, 10:07
Beitrag #4



Gehört zum Inventar
******

Gruppe: Mitglieder
Beiträge: 2.051
Mitglied seit: 15.10.2006
Mitglieds-Nr.: 5.448

Betriebssystem:
Win7 Prof. x64
Virenscanner:
GDATA TP 20xx
Firewall:
GDATA TP 20xx



@ Blue Sea
Did you try to contact the support?

btw: May i ask, why you feel uncomfortable with G Data NBS? As far as i remember is this not your first G Data product. smile.gif
Go to the top of the page
 
+Quote Post
Blue Sea
Beitrag 09.04.2012, 05:44
Beitrag #5


Threadersteller

War schon oft hier
**

Gruppe: Mitglieder
Beiträge: 85
Mitglied seit: 19.09.2008
Mitglieds-Nr.: 7.107

Betriebssystem:
Vista SP2
Virenscanner:
G DATA 2010
Firewall:
G DATA 2010



I have been using GDATA since 2009; however, I got bored of it and I think it is time to try something else, like Avast or Norton.

Regards
Go to the top of the page
 
+Quote Post
markus17
Beitrag 10.04.2012, 20:37
Beitrag #6



Gehört zum Inventar
******

Gruppe: Mitglieder
Beiträge: 2.051
Mitglied seit: 15.10.2006
Mitglieds-Nr.: 5.448

Betriebssystem:
Win7 Prof. x64
Virenscanner:
GDATA TP 20xx
Firewall:
GDATA TP 20xx



Thanks for your feedback... sometimes you have to try something different. Avast (my favorite free-av) and Norton are two very good products and run pretty smooth. In the end you always got the option to return to G Data.

Der Beitrag wurde von markus17 bearbeitet: 10.04.2012, 20:37
Go to the top of the page
 
+Quote Post
Blue Sea
Beitrag 11.04.2012, 05:10
Beitrag #7


Threadersteller

War schon oft hier
**

Gruppe: Mitglieder
Beiträge: 85
Mitglied seit: 19.09.2008
Mitglieds-Nr.: 7.107

Betriebssystem:
Vista SP2
Virenscanner:
G DATA 2010
Firewall:
G DATA 2010



I should admit that I loved GData's products; however, they try to ignore some of important inquiries that a customer is eager for their answers. This just distorts the image we have got for GData. Also, if GData is thinking of how to run a business successfully, they need to consider their customers whose languages are not German. Please don't get me wrong my friends. I am here not trying to be offensive. People should feel proud of their own native languages, as German; however, when it comes to business, you need to leave that aside a little time in order to satisfy your customers of major languages. This is what successful companies always do.

In another post, I posted a question of how to reach the English version of GData 2013. I have waiting for a GData representative to give me an answer, but nothing has happened. I am sure he/she had a look at my post over there, and this topic (about getting the money back) but the only thing he/she did was just ignoring.

Believe it or not Gdata is going to lose a lot if they continue sealing with their customers like this way. There are many other companies that are willing to welcome customers and provide them with perfect services.

Kind Regards
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
1 Besucher lesen dieses Thema (Gäste: 1 | Anonyme Besucher: 0)
0 Mitglieder:

 



Vereinfachte Darstellung Aktuelles Datum: 29.03.2024, 15:02
Impressum