How to Get my Money Back from G DATA Company |
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How to Get my Money Back from G DATA Company |
06.04.2012, 07:51
Beitrag
#1
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War schon oft hier Gruppe: Mitglieder Beiträge: 85 Mitglied seit: 19.09.2008 Mitglieds-Nr.: 7.107 Betriebssystem: Vista SP2 Virenscanner: G DATA 2010 Firewall: G DATA 2010 |
Hello,
I purchased GDNBS for two years on March 27th, 2012. However, since I feel uncomfortable with my GDNBS, Could anyone tell me how to get my money back? Please note that I used my credit card to purchase it and through the GData USA website. Regards Der Beitrag wurde von Blue Sea bearbeitet: 06.04.2012, 08:01 |
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06.04.2012, 12:35
Beitrag
#2
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Gehört zum Inventar Gruppe: Mitglieder Beiträge: 1.959 Mitglied seit: 24.08.2009 Mitglieds-Nr.: 7.693 Betriebssystem: Windows 10 Pro x64 Virenscanner: Bitdefender IS 2016 Firewall: Bitdefender IS 2016 |
Hello,
please write an PM to gdata@rokop. He can help you best regards -------------------- Bitdefender Internet Security 2016 + BRAIN.exe |
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08.04.2012, 04:01
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#3
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Threadersteller War schon oft hier Gruppe: Mitglieder Beiträge: 85 Mitglied seit: 19.09.2008 Mitglieds-Nr.: 7.107 Betriebssystem: Vista SP2 Virenscanner: G DATA 2010 Firewall: G DATA 2010 |
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08.04.2012, 10:07
Beitrag
#4
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Gehört zum Inventar Gruppe: Mitglieder Beiträge: 2.051 Mitglied seit: 15.10.2006 Mitglieds-Nr.: 5.448 Betriebssystem: Win7 Prof. x64 Virenscanner: GDATA TP 20xx Firewall: GDATA TP 20xx |
@ Blue Sea
Did you try to contact the support? btw: May i ask, why you feel uncomfortable with G Data NBS? As far as i remember is this not your first G Data product. |
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09.04.2012, 05:44
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#5
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Threadersteller War schon oft hier Gruppe: Mitglieder Beiträge: 85 Mitglied seit: 19.09.2008 Mitglieds-Nr.: 7.107 Betriebssystem: Vista SP2 Virenscanner: G DATA 2010 Firewall: G DATA 2010 |
I have been using GDATA since 2009; however, I got bored of it and I think it is time to try something else, like Avast or Norton.
Regards |
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10.04.2012, 20:37
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#6
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Gehört zum Inventar Gruppe: Mitglieder Beiträge: 2.051 Mitglied seit: 15.10.2006 Mitglieds-Nr.: 5.448 Betriebssystem: Win7 Prof. x64 Virenscanner: GDATA TP 20xx Firewall: GDATA TP 20xx |
Thanks for your feedback... sometimes you have to try something different. Avast (my favorite free-av) and Norton are two very good products and run pretty smooth. In the end you always got the option to return to G Data.
Der Beitrag wurde von markus17 bearbeitet: 10.04.2012, 20:37 |
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11.04.2012, 05:10
Beitrag
#7
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Threadersteller War schon oft hier Gruppe: Mitglieder Beiträge: 85 Mitglied seit: 19.09.2008 Mitglieds-Nr.: 7.107 Betriebssystem: Vista SP2 Virenscanner: G DATA 2010 Firewall: G DATA 2010 |
I should admit that I loved GData's products; however, they try to ignore some of important inquiries that a customer is eager for their answers. This just distorts the image we have got for GData. Also, if GData is thinking of how to run a business successfully, they need to consider their customers whose languages are not German. Please don't get me wrong my friends. I am here not trying to be offensive. People should feel proud of their own native languages, as German; however, when it comes to business, you need to leave that aside a little time in order to satisfy your customers of major languages. This is what successful companies always do.
In another post, I posted a question of how to reach the English version of GData 2013. I have waiting for a GData representative to give me an answer, but nothing has happened. I am sure he/she had a look at my post over there, and this topic (about getting the money back) but the only thing he/she did was just ignoring. Believe it or not Gdata is going to lose a lot if they continue sealing with their customers like this way. There are many other companies that are willing to welcome customers and provide them with perfect services. Kind Regards |
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